Patient Information & Resources

Translation Service

The practice has access to a translation service please ask reception for details.

Telephone for Advice from a Doctor

The receptionists have been asked not to interrupt your Doctor if he/she is with a patient unless your call is urgent, you may therefore be asked to phone back after surgery at a given time when your Doctor is free.

Disabled Patients

There is a disabled access ramp at the front of the building and consulting rooms available on the ground floor.  There is also a WC on the ground floor that has wheelchair access.  If you have difficulty climbing stairs, please inform the receptionist so that arrangements may be made for you to be seen on the ground floor.

Services Not Provided by the NHS

Certain examinations, vaccinations, letters and certificates are not provided on the NHS.  The Doctors or staff will inform you of the relevant fee. 

NHS 111

Patients can contact the Out of Hours service by contacting NHS 111.  
The service is available between 6:30pm - 8:00am Monday to Friday and also covers weekends and Public Bank Holidays.

If you have a medical emergency please call 999.