Welcome to Eastview Surgery
Please be aware that during this difficult time we are still here to support our patients. For more information about what we are doing to continue to support you, please click here.
Medication requests over the phone: We are no longer taking medication requests over the phone unless you are housebound or the GP has agreed to accept medication requests in this way. Did you know you can sign up to patient online services and order your medication online and view parts of your medical record? Visit our Patient Online Services page for further information.
Influenza Vaccinations Over 65's and Under 65's - Letters will be arriving this week about our Flu Clinics in September and October. Please wait for your letter to arrive before calling the surgery. Over 50's: we have no information about this vaccination programme and you will receive a letter in due course. Please do not call the surgery about this.
Children at School? What will happen if someone becomes unwell as an education setting? Education Flowchart
Requirement to wear Face Coverings- Guidance for patients requesting exemption letters: Click here for a patient letter in regards to exemption from wearing a face covering
Help control the virus:
To protect yourself and others, when you leave home you must:
- wash hands - keep washing your hands regularly
- cover face - wear a face covering over your nose and mouth in enclosed spaces
- make space - stay at least a metre away from people not in your household
If you are feeling unwell, get a test and do not leave home for at least 10 days.
Do not leave home if you or someone you live with has any of the following:
- a high temperature
- a new, continuous cough
- a loss of, or change to, your sense of smell or taste
Please be patient when calling the surgery
We are getting more phone calls during this time and the staff at Eastview are working extremely hard to deal with all your queries.
We are on limited staff due to social distancing, so it may take longer than normal to answer your call.
We ask that during this time you use the general queries line as sparingly as possible and call only at certain times:
- Emergency appointments call after 8.30am or 1.00pm
- For blood results - Call after 2pm
- For over the phone medication requests - Call back after 11am (or sign up to Patient online services)
Thank you for your understanding.
Due to the national spread of Coronavirus (COVID-19), we have postponed all routine appointments, reviews, checks and bloods.
If you think you need an appointment, please call and you will be called back and triaged by a clinical member of staff.
For appointments please call: 0151 920 7255
Alternatively please complete an E-Consult. You can access this from the home page of our website.
|Monday||08.30am - 18.30pm|
|Tuesday||08.30am - 18.30pm|
|Wednesday||08.30am - 18.30pm|
|Thursday||08.30am - 18.30pm|
|Friday||08.30am - 18:30pm|
On Monday evening we have an extended clinic from 18:30-21:15pm. These appointments become available to book from 2pm the Tuesday before. (On the week of a bank holiday this will fall on another evening)
*Please note that during Monday evening's surgery there is no phone access available.
The surgery is closed on a Wednesday for staff training, once a month.
For appointments please call: 0151 920 7255
For General Enquires: 0151 928 8849
*Please note on Monday Evening Surgery there is no phone access available.
National Domestic Violence Helpline: 0808 2000 247 https://www.nationaldahelpline.org.uk/
NSPCC helpline: 0808 800 5000 If you're worried about a child, even if you're unsure, contact NSPCC professional counsellors for help, advice and support.
Childline 0800 1111: Offers free, confidential advice and support for any child 18 years or under, whatever the worry.
MIND: Mental Health Support with specific advice on ‘Coronavirus and your wellbeing’. www.mind.org.uk
YoungMinds: Supporting children and young people and their parents/carers with their mental health and wellbeing. Specific advice on managing self-isolation and anxiety about coronavirus. https://youngminds.org.uk
ICON: Babies cry: You can cope. http://iconcope.org/
SafeLives: Specific resources for domestic abuse and COVID. http://safelives.org.uk/news-views/domesticabuse-and-covid-19
IRISi interventions: irisi.org/iris/find-your-local-iris-site/
A map of the practice area is available Here.